Privacy Policy

The responsible party within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

Dr. Tretter AG
Alexander Caliebe
Schaffhauserstrasse 47
8222 Beringen
E-mail: info@tretter.ch
Website: https://www.tretter.ch

 

General Information

Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Confederation (Data Protection Act, DSG), every person has the right to protection of their privacy and protection against misuse of their personal data. The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

In cooperation with our hosting providers, we make every effort to protect the databases as well as possible from unauthorized access, loss, misuse or falsification.

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. It is not possible to completely protect data from access by third parties.

By using this website, you consent to the collection, processing and use of data in accordance with the following description. This website can generally be visited without registration. Data such as pages accessed or the name of the file accessed, date and time are stored on the server for statistical purposes without these data being directly related to your person. Personal data, in particular name, address or e-mail address, are collected as far as possible on a voluntary basis. The data will not be passed on to third parties without your consent.

Processing of personal data

Personal data is all information that relates to an identified or identifiable person. A data subject is a person about whom personal data is processed. Processing includes any handling of personal data, irrespective of the means and procedures used, in particular the storage, disclosure, procurement, deletion, saving, modification, destruction and use of personal data.

We process personal data in accordance with Swiss data protection law. In addition, we process personal data – to the extent and insofar as the EU GDPR is applicable – in accordance with the following legal bases in connection with Art. 6 para. 1 GDPR:

  • lit. a) Processing of personal data with the consent of the data subject.
  • lit. b) Processing of personal data for the performance of a contract with the data subject and for the implementation of corresponding pre-contractual measures.
  • lit. c) Processing of personal data to fulfill a legal obligation to which we are subject under any applicable law of the EU or under any applicable law of a country in which the GDPR is wholly or partially applicable.
  • lit. d) Processing of personal data to protect the vital interests of the data subject or another natural person.
  • lit. f) Processing of personal data to protect the legitimate interests of us or third parties, unless the fundamental freedoms and rights and interests of the data subject prevail. Legitimate interests are in particular our business interest in being able to provide our website, information security, the enforcement of our own legal claims and compliance with Swiss law.

We process personal data for the period of time that is necessary for the respective purpose or purposes. In the event of longer retention obligations due to legal and other obligations to which we are subject, we restrict processing accordingly.

Privacy policy for cookies

This website uses cookies. These are small text files that make it possible to store specific, user-related information on the user’s device while he or she is using the website. Cookies make it possible, in particular, to determine the frequency of use and number of users of the pages, to analyze the behavior of page usage, but also to make our offer more customer-friendly. Cookies remain stored after the end of a browser session and can be called up again when you visit the site again. If you do not want this, you should set your Internet browser so that it refuses to accept cookies.

A general objection to the use of cookies used for online marketing purposes can be declared for a large number of services, especially in the case of tracking, via the US site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/. Furthermore, the storage of cookies can be achieved by deactivating them in the browser settings. Please note that in this case you may not be able to use all functions of this online offer.

Matomo (formerly Piwik)

This website uses the open source web analysis service Matomo. Matomo uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. For this purpose, the information generated by the cookie about the use of this website is stored on our server. The IP address is anonymized before it is saved.

Matomo cookies remain on your device until you delete them.

The storage of Matomo cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the anonymized analysis of user behavior in order to optimize both its website and its advertising. If corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

The information generated by the cookie about the use of this website will not be passed on to third parties. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

If you do not agree to the storage and use of your data, you can deactivate the storage and use here. In this case, an opt-out cookie will be stored in your browser, which prevents Matomo from storing usage data. If you delete your cookies, this will result in the Matomo opt-out cookie also being deleted. The opt-out must be reactivated when you visit this website again.

Privacy policy for SSL/TLS encryption

This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as the requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Data transmission security (without SSL)

Please note that data transmitted over an open network such as the Internet or an e-mail service without SSL encryption can be viewed by anyone. You can recognize an unencrypted connection by the fact that the address line of the browser displays “http://” and no lock symbol is displayed in your browser line. Information transmitted over the Internet and content received online may be transmitted via third-party networks. We cannot guarantee the confidentiality of communications or documents transmitted over such open networks or third-party networks.

If you disclose personal information over an open network or third-party networks, you should be aware that your data may be lost or that third parties may potentially access this information and consequently collect and use the data without your consent. Although the individual data packets are transmitted in encrypted form in many cases, the names of the sender and recipient are not. Even if the sender and recipient live in the same country, data is often transmitted via such networks and without controls also via third countries, i.e. also via countries that do not offer the same level of data protection as your country of domicile. We accept no responsibility for the security of your data during transmission over the Internet and reject any liability for indirect and direct losses. We ask you to use other means of communication should you deem this necessary or reasonable for security reasons.

Despite extensive technical and organizational security precautions, data may be lost or intercepted and/or manipulated by unauthorized persons. We take appropriate technical and organizational security measures as far as possible to prevent this within our system. However, your computer is located outside the security area that we can control. It is your responsibility as a user to inform yourself about the necessary security precautions and to take appropriate measures in this regard. As a website operator, we are in no way liable for damage that you may incur as a result of data loss or manipulation.

Data that you enter in online forms may be passed on to third parties commissioned for order processing and may be viewed and, if necessary, processed by them.

Privacy policy for server log files

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request

This data cannot be assigned to specific people. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of concrete indications of illegal use.

Services from third parties

This website may use Google Maps for embedding maps, Google Invisible reCAPTCHA for protection against bots and spam, and YouTube for embedding videos.

These services of the American Google LLC use cookies, among other things, and as a result data is transferred to Google in the USA, whereby we assume that no personal tracking takes place solely through the use of our website.

Google has committed to ensuring adequate data protection in accordance with the American-European and American-Swiss Privacy Shield.

Further information can be found in the Google privacy policy.

Privacy policy for contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

Privacy policy for newsletter data

If you would like to subscribe to the newsletter offered on this website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No further data is collected. We use this data exclusively for sending the requested information and do not pass it on to third parties.

You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example via the “Unsubscribe” link in the newsletter.

Privacy policy for the right to information, deletion, blocking

You have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of data processing as well as a right to correction, blocking or deletion of this data. For this as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the legal notice.

Privacy policy for objection to advertising e-mails

The use of contact data published within the scope of the legal notice obligation for sending unsolicited advertising and information materials is hereby rejected. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited advertising information, such as spam e-mails.

Paid services

To provide paid services, we request additional data from you, such as payment details, in order to be able to execute your order. We store this data in our systems until the statutory retention periods have expired.

Use of Google Maps

This website uses Google Maps API to visually display geographic information. When using Google Maps, Google also collects, processes and uses data about the use of the map functions by visitors. Further information about data processing by Google can be found in Google’s privacy policy. There you can also change your personal data protection settings in the data protection center.

Detailed instructions on how to manage your own data in connection with Google products can be found here.

Google AdWords

This website uses Google Conversion Tracking. If you have reached our website via an ad placed by Google, Google Adwords will set a cookie on your computer. The cookie for conversion tracking is set when a user clicks on an ad placed by Google. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can therefore not be tracked via the websites of AdWords customers. The information collected using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

If you do not want to participate in tracking, you can refuse the setting of a cookie required for this – for example, via a browser setting that generally deactivates the automatic setting of cookies or set your browser so that cookies from the domain “googleleadservices.com” are blocked.

Please note that you must not delete the opt-out cookies as long as you do not want measurement data to be recorded. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.

Use of Google Remarketing

This website uses the remarketing function of Google Inc. The function is used to present interest-based advertisements to website visitors within the Google advertising network. A so-called “cookie” is stored in the browser of the website visitor, which makes it possible to recognize the visitor when he or she visits websites that belong to the Google advertising network. On these pages, the visitor may be presented with advertisements that relate to content that the visitor has previously accessed on websites that use the remarketing function of Google.

According to its own information, Google does not collect any personal data during this process. If you still do not want the remarketing function from Google, you can generally deactivate it by making the appropriate settings at http://www.google.com/settings/ads. Alternatively, you can deactivate the use of cookies for interest-based advertising via the advertising network initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.

Use of Google reCAPTCHA

This website uses the reCAPTCHA service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). The query serves the purpose of distinguishing whether the input is made by a human or by automated, machine processing. The query includes sending the IP address and any other data required by Google for the reCAPTCHA service to Google. For this purpose, your input is transmitted to Google and used there. However, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCaptcha will not be merged with other Google data. Your data may also be transferred to the USA. An adequacy decision of the European Commission, the “Privacy Shield”, is available for data transfers to the USA. Google participates in the “Privacy Shield” and has submitted to the requirements. By activating the query, you consent to the processing of your data. The processing is based on Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.

Further information on Google reCAPTCHA and the associated privacy policy can be found at: https://www.google.com/privacy/ads/

Privacy policy for Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To deactivate Google Analytics, Google provides a browser plug-in at https://tools.google.com/dlpage/gaoptout?hl=de. Google Analytics uses cookies. These are small text files that make it possible to store specific, user-related information on the user’s device. These enable an analysis of the use of our website offer by Google. The information collected by the cookie about the use of our pages (including your IP address) is usually transmitted to a Google server in the USA and stored there. We would like to point out that on this website Google Analytics has been extended by the code “gat._anonymizeIp();” in order to guarantee an anonymized collection of IP addresses (so-called IP masking). If anonymization is active, Google will shorten IP addresses within member states of the European Union or in other contracting states of the Agreement on the European Economic Area, which means that no conclusions can be drawn about your identity. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google complies with the data protection provisions of the Privacy Shield Agreement and is registered with the Privacy Shield Program of the US Department of Commerce and uses the collected information to evaluate the use of our websites, to compile reports for us in this regard and to provide other related services to us. You can find out more at https://support.google.com/analytics/answer/6004245?hl=de.

Privacy policy for LinkedIn

This website uses functions of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Each time one of our pages containing LinkedIn functions is accessed, a connection to LinkedIn’s servers is established. LinkedIn is informed that you have visited our website with your IP address. If you click the “Recommend-Button” of LinkedIn and are logged into your account at LinkedIn, it is possible for LinkedIn to associate your visit to our website with you and your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by LinkedIn.

Further information on this can be found in LinkedIn’s privacy policy at: https://www.linkedin.com/legal/privacy-policy

Order processing in the online shop with customer account

We process the data of our customers in accordance with the data protection regulations of the Federal Republic of Germany (Data Protection Act, DSG) and the EU-GDPR, within the framework of the order processes in our online shop, in order to enable them to select and order the selected products and services, as well as their payment and delivery, or execution.

The processed data includes master data (inventory data), communication data, contract data, payment data and the persons affected by the processing include our customers, interested parties and other business partners. The processing takes place for the purpose of providing contractual services within the framework of operating an online shop, billing, delivery and customer services. We use session cookies, e.g. for storing the contents of the shopping cart and permanent cookies, e.g. for storing the login status.

The processing is based on Art. 6 para. 1 lit. b (execution of order processes) and c (legally required archiving) GDPR. The information marked as necessary is required for the establishment and fulfillment of the contract. We only disclose the data to third parties within the scope of delivery, payment or within the scope of legal permissions and obligations. The data will only be processed in third countries if this is necessary for the fulfillment of the contract (e.g. at the customer’s request for delivery or payment).

Users can optionally create a user account by, in particular, viewing their orders. Within the scope of registration, the required mandatory information will be communicated to the users. The user accounts are not public and cannot be indexed by search engines, e.g. Google. If users have terminated their user account, their data will be deleted with regard to the user account, subject to their retention is required for commercial or tax reasons in accordance with Art. 6 para. 1 lit. c GDPR. Information in the customer account remains until it is deleted with subsequent archiving in the event of a legal obligation. It is the responsibility of the users to secure their data in the event of termination before the end of the contract.

Within the scope of registration and renewed registrations as well as use of our online services, we store the IP address and the time of the respective user action. The storage takes place on the basis of our legitimate interests, as well as the users’ interest in protection against misuse and other unauthorized use. A transfer of this data to third parties does not take place in principle, unless it is necessary for the pursuit of our claims or there is a legal obligation to do so in accordance with Art. 6 para. 1 lit. c GDPR.

The deletion takes place after the expiry of legal warranty and comparable obligations, the necessity of storing the data is checked at irregular intervals. In the case of legal archiving obligations, the deletion takes place after their expiry.

Agency services

We process the data of our customers in accordance with the data protection regulations of the Federal Republic of Germany (Data Protection Act, DSG) and the EU-GDPR within the framework of our contractual services.

In this context, we process inventory data (e.g. customer master data, such as names or addresses), contact data (e.g. e-mail, telephone numbers), content data (e.g. text input, etc.), contract data (e.g. subject matter of the contract, term), payment data (e.g. bank details, payment history), usage and metadata (e.g. within the scope of the evaluation and performance measurement of marketing measures). The data subjects include our customers, interested parties and their customers, users, website visitors or employees as well as third parties. The purpose of the processing is the provision of contractual services, billing and our customer service. The legal bases of the processing result from Art. 6 para. 1 lit. b GDPR (contractual services), Art. 6 para. 1 lit. f GDPR (analysis, statistics, optimization, security measures). We process data that is necessary for the establishment and fulfillment of the contractual services and point out the necessity of their provision. A disclosure to external parties only takes place if it is necessary within the scope of an order. When processing the data provided to us within the scope of an order, we act in accordance with the instructions of the client and the legal requirements of order processing pursuant to Art. 28 GDPR and process the data for no other purposes than those in accordance with the order.

We delete the data after the expiry of legal warranty and comparable obligations. The necessity of storing the data is checked at irregular intervals. In the case of legal archiving obligations, the deletion takes place after their expiry. In the case of data that has been disclosed to us by the client within the scope of an order, we delete the data in accordance with the specifications of the order, generally after the end of the order.

Contractual services

We process the data of our contractual partners and interested parties as well as other clients, customers, clients or contractual partners (uniformly referred to as «contractual partners») in accordance with the data protection regulations of the Federal Republic of Germany (Data Protection Act, DSG) and the EU-GDPR in accordance with Art. 6 para. 1 lit. b. GDPR in order to provide them with our contractual or pre-contractual services. The data processed in this context, the type, the scope and the purpose and the necessity of their processing, are determined by the underlying contractual relationship.

The processed data includes the master data of our contractual partners (e.g. names and addresses), contact data (e.g. e-mail addresses and telephone numbers) as well as contract data (e.g. services used, contract contents, contractual communication, names of contact persons) and payment data (e.g. bank details, payment history).

We do not process special categories of personal data as a matter of principle, unless they are components of an commissioned or contractual processing.

We process data that is necessary for the establishment and fulfillment of the contractual services and point out the necessity of their provision, unless this is evident for the contractual partners. A disclosure to external persons or companies only takes place if it is necessary within the scope of a contract. When processing the data provided to us within the scope of an order, we act in accordance with the instructions of the client and the legal requirements.

Within the scope of the use of our online services, we can store the IP address and the time of the respective user action. The storage takes place on the basis of our legitimate interests, as well as the interests of the users in protection against misuse and other unauthorized use. A transfer of this data to third parties does not take place in principle, unless it is necessary for the pursuit of our claims pursuant to Art. 6 para. 1 lit. f. GDPR is required or there is a legal obligation to do so pursuant to Art. 6 para. 1 lit. c. GDPR.

The data is deleted when the data is no longer required for the fulfillment of contractual or legal duties of care as well as for the handling of any warranty and comparable obligations, whereby the necessity of storing the data is checked at irregular intervals. In all other respects, the statutory retention obligations apply.

Administration, financial accounting, office organization, contact management

We process data in accordance with the data protection regulations of the Federal Republic of Germany (Data Protection Act, DSG) and the EU-GDPR within the framework of administrative tasks as well as organization of our business, financial accounting and compliance with legal obligations, such as archiving. In this context, we process the same data that we process within the framework of the provision of our contractual services. The processing bases are Art. 6 para. 1 lit. c. GDPR, Art. 6 para. 1 lit. f. GDPR. Customers, interested parties, business partners and website visitors are affected by the processing. The purpose and our interest in the processing lies in the administration, financial accounting, office organization, archiving of data, i.e. tasks that serve to maintain our business activities, perform our tasks and provide our services. The deletion of the data with regard to contractual services and the contractual communication corresponds to the information given in these processing activities.

In this context, we disclose or transmit data to the tax authorities, consultants, such as tax advisors or auditors, as well as other fee offices and payment service providers.

Furthermore, on the basis of our business interests, we store information on suppliers, organizers and other business partners, e.g. for the purpose of later contact. We store these predominantly company-related data permanently.

Provision of our services according to statutes

We process the data of our members, supporters, interested parties, customers or other persons in accordance with the data protection regulations of the Federal Republic of Germany (Data Protection Act, DSG) and the EU-GDPR in accordance with Art. 6 para. 1 lit. b. GDPR, provided that we offer them contractual services or act within the framework of an existing business relationship, e.g. towards members, or are themselves recipients of services and benefits. In all other respects, we process the data of data subjects in accordance with Art. 6 para. 1 lit. f. GDPR on the basis of our legitimate interests, e.g. if it concerns administrative tasks or public relations.

The data processed in this context, the type, the scope and the purpose and the necessity of their processing are determined by the underlying contractual relationship. This generally includes inventory and master data of the persons (e.g. name, address, etc.), as well as the contact data (e.g. e-mail address, telephone, etc.), the contract data (e.g. services used, communicated contents and information, names of contact persons) and, if we offer services or products subject to payment, payment data (e.g. bank details, payment history, etc.).

We delete data that is no longer required for the provision of the statutory purposes. This is determined according to the respective tasks and contractual relationships. In the case of commercial processing, we store the data for as long as it may be relevant for the business transaction, as well as with regard to any warranty or liability obligations. The necessity of storing the data is checked at irregular intervals. In all other respects, the statutory retention obligations apply.

Copyrights

The copyright and all other rights to content, images, photos or other files on the website belong exclusively to the operator of this website or the specifically named rights holders. For the reproduction of all files, the written consent of the copyright holder must be obtained in advance.

Anyone who commits a copyright infringement without the consent of the respective rights holder may be liable to prosecution and, if necessary, to pay damages.

General disclaimer

All information on our website has been carefully checked. We make every effort to provide our information offer up-to-date, factually correct and complete. Nevertheless, the occurrence of errors cannot be completely excluded, which means that we cannot guarantee the completeness, accuracy and timeliness of information, including journalistic-editorial information. Liability claims for damages of a material or immaterial nature caused by the use of the information provided are excluded, unless there is evidence of intentional or gross negligence.

The publisher may, at its own discretion and without notice, change or delete texts and is not obliged to update the contents of this website. The use of or access to this website is at the visitor’s own risk. The publisher, its clients or partners are not responsible for damages, such as direct, indirect, accidental, pre-specifically determined or consequential damages, which are allegedly caused by the visit to this website and therefore assume no liability for this.

The publisher also assumes no responsibility and liability for the content and availability of third-party websites that can be accessed via external links on this website. The content of the linked pages is the sole responsibility of their operators. The publisher hereby expressly distances itself from all third-party content that may be relevant under criminal or liability law or that violates public decency.

Changes

We can adapt this privacy policy at any time without prior notice. The current version published on our website applies. If the privacy policy is part of an agreement with you, we will inform you about the change by e-mail or in another suitable way in the event of an update.

Questions to the data protection officer

If you have any questions about data protection, please send us an e-mail or contact the person responsible for data protection listed at the beginning of the privacy policy in our organization directly.

 

Beringen, 29.10.2019
Source: SwissAnwalt